1. Acceptance of Terms
By accessing and using the Marketonex platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use our service.
2. User Accounts
To access certain features of the platform, you must register for an account. You agree to:
- Provide accurate, current, and complete information during the registration process.
- Maintain and promptly update your account information to keep it accurate and complete.
- Maintain the security and confidentiality of your password and account.
- Take responsibility for all activities that occur under your account.
3. Platform Role
Marketonex acts as an online marketplace connecting independent vendors with customers. We do not manufacture, store, or inspect any of the items sold through our platform. Therefore:
- Contracts for the sale of goods are directly between you and the vendor.
- While we help facilitate the resolution of disputes, Marketonex has no control over and does not guarantee the existence, quality, safety, or legality of items advertised.
4. Purchasing and Payments
When purchasing items on Marketonex, you agree that:
- You are responsible for reading the full item listing before making a commitment to buy.
- You enter into a legally binding contract to purchase an item when you commit to buy it.
- Payments are securely processed through our third-party payment gateways (e.g., Razorpay). You agree to their respective terms of service when making a payment.
5. Returns and Refunds
Return and refund policies are primarily determined by individual vendors, subject to Marketonex's baseline consumer protection standards. Please review the specific vendor's return policy before purchasing. If a dispute cannot be resolved with the vendor, you may escalate the issue to Marketonex Support.
6. Prohibited Activities
You agree not to engage in any of the following activities:
- Violating any laws, third-party rights, or our policies.
- Using our platform if you are not able to form legally binding contracts (e.g., if you are under 18 years old).
- Manipulating the price of any item or interfering with other users' listings.
- Posting false, inaccurate, misleading, defamatory, or libelous content.
- Distributing viruses or any other technologies that may harm Marketonex or the interests/property of users.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Marketonex shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our platform.
8. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of significant changes to these Terms. Your continued use of the platform following the posting of any changes constitutes acceptance of those changes.
9. Contact Us
If you have any questions about these Terms, please contact our support team at support@marketonex.in.